提前上网预订酒店是许多人出行前的习惯动作，但你以为订了房、付了款还收到了“已经预订成功”的邮件短信就万事大吉了?不!当你拖着行李到店之后可能会发现酒店已经满房了，导致你根本无法顺利入住，这种情况在旅游旺季出现率更高!
据了解，“酒店超卖”即酒店接受的预订比实际房间多的现象是业内普遍存在的“行规”。在这一“行规”下，OTA(在线旅游商)还会通过低门槛引入代理商、低价竞争等方式来吸引客源，可因为管理不善、工作失误等原因，最终导致顾客成功预订了却入住不了的情况，绝非“酒店超卖”那么简单。对于消费者来说，若要保障自己能够顺利通过网络预订住上房间，不留多几个心眼还真不行!
一旦出现酒店超卖、到店无房的情况，酒店方和OTA的处理方式是怎么处理的呢?
以携程为例，预订赔付规定行规一般是：一旦遇到酒店无法入住，携程会与酒店协调安排原标准或以上级别的房间入住，并承担由此产生的差价，差价上限为原订单的首晚房费，若无法安排客人入住原酒店任何房型，携程会赔付原订单的首晚房费，同时帮助预订同区域其他酒店。
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查看更多评论会员7928：好评
一大家人去，订了两个房间。餐厅意大利餐味道好，酒也好。停车场的人员服务态度差。地点离城里很近。还是值得周末去休息一下。
会员5459：好评
As we headed from Beijing City to Great Wall and had to catch a flight the next day early morning at Beijing Airport. Italian Fam is located around 20-30min away from Beijing Airport. The Farm is located in an U-shape with a garden in between and has a around 25 rooms, all of them have two floors. Room No. 1 and the last one is equipped with two bedrooms. Bed is always located on 2nd floor. Although farm is already a bit older (especially seen in shower) it was a nice place and except to stay there over night we had no other Chance to try anything besides (horse riding, visiting zoo).
会员4301：好评
设施很好，内部整洁干净，环境很美